To achieve the benefits of the system solution while managing the risks, project implementation must drive an evolving definition of the requirements, end-user business processes, and technical architecture. During the course of the project, we help you manage and control the costs, schedule, and risks as more is learned about the capabilities of the selected system.

The implementation process should be iterative, driven by the accumulation of knowledge and resulting in increased stakeholder buy-in. This knowledge includes an increasingly detailed understanding of the following:

• Capabilities and limitations of the system, the vendors, and the business drivers that control them

• Prioritized stakeholder needs and end-user business processes

• Technical architecture and integration mechanisms that bind the systems together

• Implications of the system on stakeholder needs, end-user business processes, and architecture

• Planning necessary to implement and use the solution (including any needed end-user business changes) and associated cost, schedule, and risk

The team at Avasara has practical experience and a proven record of delivering large-scale enterprise system projects for hotels and casinos in Macau and throughout Asia Pacific.

We will work with your project team made up of stakeholders, end-users and IT to plan and implement your hospitality systems. Key aspects of the project implementation include:

• Project planning / progress tracking and reporting

• Software configuration and localization

• System integration and business process workflow

• QA Testing / issues management

• Coordinate user training

• Live Cutover preparation and execution

• Post-opening handover